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Customer Service

Shipping & Delivery
We are happy to provide free shipping on all orders in Thailand and worldwide and free DHL, FedEX or EMS on orders over 30000 Baht or 1000 US Dollar.
All shipments are fully-insured and require a signature confirmation.
Your order will only be shipped once your credit card number is approved and your shipping address is verified. Your shipping address must be on file with your credit card company if different from the billing address.If you have a special shipping request or would like to expedite the delivery of your order, please contact us and we’ll be happy to accommodate you.Customer service may contact you for additional information as required.
After your order is shipped, you may obtain a courier tracking number by logging in to Your Account. You can track your shipment only at DHL, FedEx or EMS.
Pick Up Jewelry at Our Store - Any order placed with us online can be picked up at our store.
Please Note: Production time is usually about10-14 days after placing an order. Let us know if you need your jewelry in a shorter period.
Privacy & Security
At Glitz Jewelry, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology.At Glitz Jewelry, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us
Returns & Replacements
We do not accept any returns unless there is a manufacturing defect with the item. Incase you notice a manufacturing defect with our product please contact us within 7 days and let us know about the defect. We will guide you on how you can return the product to us and have ther merchandise corrected to your satisfaction..
You can place all your orders online at . All orders are final . We will not accept any orders do to any pricing errors on the website.
Payment, Pricing & Promotions
Glitz Jewelry offer several payment options for our customers. Among those are Bank Wire, Paypal, as well as all major Credit Cards. Bank Wire.
Customers paying by wire will receive wiring instructions once they have completed the check-out process. We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped.
Paypal Use PayPal for orders in USD and Thai Baht.
Credit Card - We accept Visa, MasterCard, American Express, and Discover. Credit card orders can be placed online using our secure server. Credit card orders will only be shipped to an address on file with the credit card company. For security purposes, Glitz Jewelry may request additional documentation on some transactions.All credit card payments carry an adittional charge of 3.5%. Some products may carry an additional VAT charge of 7%.
Glitz Jewelry Flexible Financing - Glitz Jewelry’s flexible financing program provides you with even more payment options to purchase the diamond engagement ring of your dreams. You can now apply for 3-month or 6-month interest-free financing. Please contact our customer service department at 668-0818364601 if you would like to apply for our flexible financing.
In case there are any pricing errors on the website, Glitz Jewels reserves the right to not accept orders at the incorrect price stated on the website.
All Promotions offered by Glitz Jewels are at its own discretions and can be terminated at any time without prior notice. 
Viewing Orders
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Updating Account Information
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